Fortalecimiento de la gestión de proyectos de la Corporación Ganadera (CORFOGA)
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The present investigation is carried out in Corporación Ganadera S.A. (CORFOGA), specifically in the Projects Department. This is the area responsible for the opening, planning, execution, control and closure of all projects aimed at promoting livestock in the country, which in turn respond to a strategic planning of the Corporación Ganadera and its key players. The needs of the company in terms of project management are well captured in a report of the Internal Audit of CORFOGA. In this sense, the following risks were identified in the Projects Department: first, that it accepts projects that have no connection with the plans and institutional objectives; and second, that projects are poorly formulated or incompletely presented or elaborated. In the review of the reports of work, you can see the activities of the National Pilot Project of Livestock in Low Emissions have 82.5% compliance. This is because it was not executed in all the activities planned during the period, which could result in budget surcharges for the next period of approximately ₡ 70,000,000 (seventy million colones). Given the above, CORFOGA focused on the task of seeking an improvement in the management of projects that allow the efficient use of its resources and that is based on best practices in the areas of integration, scope, time, cost, quality, risks, human resources, quality, acquisitions and stakeholders. As the main research technique of this study to define the current level of maturity of CORFOGA and set a route to follow in the subject of projects, use the project management model (PMMM) of Harold Kerzner (2001). According to the results obtained in the five variables of the maturity analysis, the company currently has in the first level "common language" a low level, which includes the adequate understanding of the basic knowledge about project management, the language accompaniment and the adequate terminology. In the evaluation of "common processes", the company has a low level called "embryonic". In the evaluation of "singular methodology" it is located at a low level, this means that the company indicates that it is providing a service to project management, however, it does not really do it. Concerning the "benchmarking", the company is not applying it. Finally, when evaluating "continuous improvement", the score obtained places the company at the middle level, that is, an effort is made in favor of continuous improvement, but the changes may be occurring slowly. Among the main findings are the lack of formal knowledge of project management and formal ignorance of terms and appropriate language; in addition, the lack of a unique methodology for project management. It should be added that the department does not use software tools known in the market with which the administration of the projects is facilitated. As a result of the study, four proposals are made, which intend to solve the identified problems in an integral way. The first is a training plan for the personnel of the Projects Department, so that the employees acquire a "common language" through technical knowledge of project management, using the PMBOK methodological guide as a reference. Second, it is intended to implement a brochure with the most important templates and concepts of project management, which allows the application of "common processes", while they can grow and mature in the professional management of projects. As a third proposal, a methodological project management guide for CORFOGA is prepared. Finally, technological applications are proposed to facilitate the administration of projects. It is concluded from the present research that the use of the maturity assessment model to determine the current situation, the desired state and the actions to follow in project management, facilitated understanding which are the specific elements to be evaluated, while at the same time to formulate what should be improved and what is the way to achieve the improvements, I comply with the general objective of strengthening the management of CORFOGA projects by developing a strategy that allows the improvement of results and the achievement of strategic objectives.
Proyecto de Graduación (Maestría en Gerencia de Proyectos) Instituto Tecnológico de Costa Rica, Área Académica de Gerencia de Proyectos, 2018.