Plan de Acción para Incrementar el Nivel de Madurez en la Gestión de Proyectos de la empresa Grupo ABC S.A.
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Since ABC Group SA foundation, its sales have been growing at a manageable rate. By to 2014, it was decided to make a strong incursion into electromechanical projects, mainly for industrial manufacturing costumers. From 2013 to 2014 sales increased 400 %, initially its sales was to ₵ 220MM and then to ₵900MM. While the increase is too positive and its expectations to grown in the next three years, Grupo ABC S.A. need to think about the capacity in project management to be successful in its medium and long term goals. This project goal is to help the company for establishing an organizational project management culture. Through the adequate project management maturity model for the organization, it could be possible to determine the maturity level for Grupo ABC SA., by comparing the findings with strengths and weakness analysis in PMBoK®’s best practices. Finally, the project recommends an improvement plan to move towards increasing levels of maturity. The diagnosis determines how maturity level reflex the company project management is formally structured, the level of processes standardization and the advance about PMBoK®’s best practices implementation. Through identifying gaps, it is possible define courses of action to improve the efficiency and performance for projects. The results of both analyses indicate the starting point for defining the scope and content of the proposed improvement plan. The plan seeks to gradually increase the level of organizational maturity in project management. The action plan focuses on generating knowledge and create a solid foundation for the development and standardization of project management best practices in the company, under the premise of creating competitive advantage for business growth and sustainability at mid and long term. It aims to improve the chance for projects success. As strategy, redirects the course and how the projects are currently being developed. The approach to settle the weaknesses and strengthen the positive aspects must be supported by a strategic approach, from an organizational culture of projects to support the xix development of efficient, consistent and coherent projects to help fulfill the strategic objectives of the organization, customer and staff satisfaction; and financial stability of the company. Keywords: Project management maturity model; improvement plan; SME, methodology for project management, competitive advantage, strategic planning, organizational culture.
Proyecto de Graduación (Maestría en Gerencia de Proyectos). Instituto Tecnológico de Costa Rica. Área Académica de Gerencia de Proyectos, 2015.